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Privacy Policy

Hi Storm respects your privacy and is committed to protecting your personal information.

Last Updated: February 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from Hi Storm.

1.

Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number

Address Information

  • Shipping address
  • Billing address

Payment Details

Processed securely via third-party gateways

We never store your payment information

All information is collected with your consent when you create an account, place an order, or subscribe to our communications.

2.

How We Use Your Information

Order Processing

To process and deliver your orders

Order Updates

To communicate order status and tracking information

Service Improvement

To improve our products and services

Marketing Communications

For marketing communications (only if you've opted in)

Opt-in Only
3.

Data Security

Security Measures

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

Payment Information

Payment information is never stored on our servers.

All payment transactions are processed through secure, PCI-DSS compliant payment gateways.

Our Security Measures Include:

  • SSL encryption for all data transmission
  • Regular security audits
  • Secure servers with firewalls
  • Restricted access to personal data
4.

Third-Party Sharing

We do NOT sell or rent customer data

Information may be shared only with trusted partners for:

Order Fulfillment

Shipping carriers and logistics partners to deliver your orders

Payment Processing

Secure payment gateways to process your transactions

All partners are contractually obligated to protect your data and use it only for the specified services.

5.

Cookies

6.

Your Rights

Right to Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate data

Right to Erasure

Request deletion of your data

Right to Object

Opt-out of marketing communications

To exercise any of these rights, please contact us.

Questions About Your Privacy?

If you have any questions or concerns about our Privacy Policy, please contact us:

We aim to respond to all privacy inquiries within 48 hours.

By using our website, you consent to our Privacy Policy and agree to its terms.