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Shipping Policy

Fast & Reliable Delivery Across India

Last Updated: February 2025

At Hi Storm, we ensure your premium teas reach you fresh and on time. Read our shipping policy to understand how we deliver the storm of flavors to your doorstep.

Shipping Across India
Processing Time 1-2 Business Days
Delivery Time 3-7 Business Days
1.

Shipping Locations

We currently ship across India.

All orders are delivered to every state and union territory across the country.

North India South India East India West India Central India North-East
2.

Shipping Time

Order Processing Time

1–2 business days

Orders are processed and packed within 1-2 working days after payment confirmation.

Delivery Time

3–7 business days

Delivery time varies depending on your location within India.

Estimated Delivery Times by Region

Metro Cities 2-4 days
Urban Areas 3-5 days
Rural Areas 5-7 days
North-East 6-7 days
Remote Locations 7-8 days
3.

Shipping Charges

Standard Shipping

Shipping charges (if applicable) will be shown at checkout.

Calculated based on order weight & location

Free Shipping

Free shipping may apply on selected offers or minimum order value.

Eligible Orders Only

Free Shipping Threshold

Orders above ₹999 qualify for free shipping

*Terms and conditions apply. Offer valid on selected products and locations.

4.

Delivery Delays

Weather Conditions

Delivery delays may occur due to extreme weather conditions.

Courier Issues

Delays may happen due to logistics partner operational issues.

Unforeseen Circumstances

Natural calamities, strikes, or other unforeseen events may cause delays.

Important Note:

Hi Storm is not responsible for delays caused by third-party logistics partners. We work with trusted courier partners but cannot guarantee delivery timelines once the package is handed over to them.

What to Do If Your Order Is Delayed?

  1. Check your tracking details sent via SMS/email
  2. Contact the courier partner directly with your tracking number
  3. Reach out to us if the delay exceeds 10 business days
5.

Order Tracking

Order Confirmed

You'll receive an order confirmation email

Order Packed

We'll notify you when your order is packed

Order Dispatched

Tracking details will be shared via SMS or email once the order is dispatched

Out for Delivery

Get notified when your package is out for delivery

Delivered

Confirm delivery and enjoy your Hi Storm tea

How You'll Receive Tracking Updates:

Email
SMS
WhatsApp (if opted)

You'll receive updates like this:

Your Hi Storm order #HIST123 has been dispatched. Track: www.courier.com/track/HIST123

Frequently Asked Questions

Do you ship internationally?

Currently, we only ship within India. International shipping will be available soon!

Can I change my shipping address after ordering?

Contact us within 12 hours of ordering. Changes may not be possible after dispatch.

What if I'm not home when my order arrives?

The courier partner will attempt delivery again or leave a missed delivery notice.

Shipping Summary

Shipping Area All India
Processing Time 1-2 Days
Delivery Time 3-7 Days
Free Shipping Above ₹999

Questions About Your Shipment?

Our customer support team is here to help with any shipping-related queries.

Contact Support shipping@historm.com
We aim to respond within 24 hours

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